Help centre
Foliocast help
Install, connect Instagram, publish on time, fix common issues. In the plugin, the Help screen also checks your site.
Install
- In WordPress: Plugins → Add New, search for "Foliocast", then Install and Activate. Or download it from WordPress.org.
- Open Foliocast in the menu: the setup assistant connects Instagram, picks the projects on your site and suggests a first schedule.
- A "Getting started" list stays on the plugin's home page until your first post goes out.
Foliocast reads projects where they are: posts, portfolio theme projects (Divi, Jetpack…) or any other public content type. It needs WordPress 6.0 and PHP 7.4 or later.
Connect Instagram
- Instagram only lets apps publish to professional accounts (Creator or Business). Switching is free and reversible: in the Instagram app, Settings → Account type and tools → Switch to professional account.
- Click Connect with Instagram: you go through Instagram's official login page. Foliocast never sees your password, and the access is stored encrypted on your own site.
- "Instagram no longer recognises the access"? Password changed or access removed: reconnect Instagram from Settings → Getting started. Paused posts resume in order.
Publish on time
On its own, WordPress only checks what is due when someone visits your site: at night, a post can be late. Two ways to avoid it:
- On-time publishing by Foliocast (version 2.10 and later): one click in Settings → Automatic publishing. Our free service calls your site every minute; it only receives your site address and a call key, never your images or credentials.
- A cron job at your host, every minute, with the command shown in the same place.
Wrong time? Check the time zone in Settings → Maintenance → Advanced options: pick a city (Europe/London) rather than a fixed offset, which ignores daylight saving.
The planner
- Each project becomes one or more posts: photo, carousel, and a Reel with the Studio plan. Images are cropped to Instagram's formats.
- Nothing goes out without your approval: a post "to approve" waits for your click.
- Captions use the title, credits and hashtags for your field, in the language you choose (seven languages).
Studio and licence
- Paid plans add a module next to the free plugin: automatic Reels, grid mosaics, companion stories, learned posting times. Your schedule and settings are kept.
- Install the module: Plugins → Add New → Upload Plugin, then paste your key in Foliocast → Settings → License.
- Licence stopped? The site goes back to the free version: nothing is lost.
Common issues
- "Site copy detected"
- Foliocast doesn't publish from a staging site or an old address, to avoid duplicates. If this is your real site (new domain name), click This is now the main site in the banner.
- An image is refused
- Your site converts images with the Imagick PHP extension, or GD as a fallback (JPG and PNG only). With GD, save your images as JPG or PNG, or ask your host to enable Imagick.
- Get told when a post fails
- Settings → Tracking → Email alerts: choose the address, tick "Post failed", then send a test e-mail.
- Is Instagram down?
- Meta's API status is on metastatus.com.
Your data
Schedule, images and settings stay on your site; the Instagram access is encrypted there. Deleting the plugin deletes nothing, unless you tick "Delete all data when uninstalling" in the advanced options. Details: privacy.
Contact us
Free version: support forum on WordPress.org. Paid plans: Foliocast → Help → Contact support, or contact@foliocast.fr. Attach the diagnostics from the Help screen: they contain no password, token or key.